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 Mastercard® Debit Card

With a Community Bank Mastercard® Debit Card, you have access to your money through a world-wide network that accept Mastercard®. The debit card enables you to make purchases anywhere Mastercard® is accepted, and deducts the amount spent from the money already in your Community Bank account. There are no bills that come later for purchases made with your card, as you would receive with a credit card and no interest to worry about. You only need your PIN number to make a withdrawal, deposit, transfer or balance inquiry at an ATM, or to make a purchase at a POS (point-of-sale) terminal.

EnFact Fraud Prevention Services

The ATM/Debit cards we issue are protected by EnFact. EnFact is an around-the-clock monitoring solution that protects you from fraud 24 hours a day, 365 days a year!  Community Bank is proud to offer this valuable service on every debit card that we issue.  If suspicious activity is noticed on your ATM/Debit card, EnFact Fraud Prevention Services will call to notify you. To take full advantage of this valuable service, and to be sure we are always able to reach you, please be sure to always keep your contact information up to date with us!

 

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Important Debit Card Protection Information

The security of your transaction account is one of our top priorities. To combat debit card fraud, Community Bank uses industry leading technology to help identify and prevent suspected fraudulent debit card activity. Occasionally it is necessary to block debit card transactions in other states, foreign countries, and at various merchant locations where fraudulent activity is prevalent. If you experience difficulty using your card for a signature-based transaction this could be why.  Always try to use the PIN based option as alternative if having trouble with the signature-based method.  

IMPORTANT:  If you are planning to travel and anticipate using your Community Bank Debit Card, please let us know by calling 888-223-8099 Monday through Friday from 8:00 to 5:00pm or by contacting your local Community Bank office.  Out of area travel may trigger alerts to your card, and by providing us notice ahead of time you’re guaranteed uninterrupted spending while you’re away!

Be sure to take full advantage of our online, mobile banking and alert systems to keep tabs on all your activity!  You can use alerts to notify you of any debit posting to your account on any amount.  It is an easy way to be sure you know what is posting to your account as soon as it hits!  If you see something that does not look right, you can contact us right away.

To report a lost or stolen Community Bank ATM or Debit MasterCard

During Business hours of 8:00am to 5:00 pm:

Call 1-888-223-8099

After Business hours:

Call 1-833-648-0069

To Activate a New Debit MasterCard:

Call 1-800-992-3808

 

To Report an Error on Your Account

Call: 1-833-648-0069

Write:   Community Bank

CARDHOLDER DISPUTES

P.O. BOX 357

Carmichaels, PA 15320

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DEBIT CARD TRANSACTION AT FUELING STATIONS:

When you use your debit card to prepay for fuel at a fueling station, an initial funds hold may be placed on a portion of the balance in your primary checking account.

This hold is required because it is uncertain to the fueling station operator of your fuel sales total when you begin your transaction.

The dollar amount of the funds hold and length of time the hold remains on your account may vary but is generally no more than $100.00 and for a period of up to 3 business days.

A hold on these funds means that we will not use those funds to pay checks that you have written or complete other debit card and electronic transactions that may be presented for payment during this time.

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Freedom ATM Alliance

A Community Bank ATM Machine embeded in a red brick wallCommunity Bank is one of the regional banks that have joined together to form the FREEDOM ATM ALLIANCE.

The goal of the Alliance is to provide surcharge-free ATM alternatives to our customers. Banks entering the Alliance agree not to surcharge the customers of any other Alliance member at their ATMs.

With Community Bank as a FREEDOM ATM ALLIANCE member, you gain a surcharge-free ATM network! The Alliance reaches over 50 counties, extending north into New York, south into Maryland and west into Ohio, with a majority of the ATMs located in southwestern Pennsylvania.

Ask any Community Bank Customer Service Representative for a current listing of participating financial institutions in the Freedom Alliance or check out the network web site at www.freedomatm.com.

Please note: Other transaction fees for ATM usage may apply. Refer to the current schedule of fees.

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Internet Banking - Bill Pay

 Bill Pay
EASY

Have banking at your fingertips - 24/7/365 - from anywhere you have internet access

 
SECURE

Padlock Protection
Your screen shows a padlock or key to show you are in a secure session

Access ID and Private Password
Your personal information so only you can access your account

Encryption
Encryption technology scrambles data traveling over the internet, making it indistinguishable to unauthorized viewers

Firewall
A firewall guards the bank’s central computer, only authorized transactions pass through

Payment Guarantee
If a business payee does not receive a payment made through Internet Bill Pay by the due date - Community Bank will reimburse you for any late payment fees or penalties you are charged. (for details and limitations see Terms & Conditions)

 
FREE

Community Bank’s Internet Banking and Internet Bill Pay allow you to access all of your bank accounts - FREE of Charge

 ACCESS ID, PASSWORD

 
YOUR RIGHTS & RESPONSIBILITIES

You have certain rights and responsibilities related to your Access and Password.

For complete details: Contact Customer Service or click here to enroll now.

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Popmoney

Sending money to anyone is as easy as sending an email or text.

Popmoney is a new feature within Consumer Online Banking that lets you send and receive personal electronic payments to and from virtually anyone, using email and text messages.

•         Pay your landlord, mechanic or babysitter
•         Send a gift—you can even personalize your message!
•         Donate to your favorite charity
•         Send money to your son or daughter in college
•         Pay back your friend the $10 you borrowed for lunch

How Popmoney Works

The money you send and receive using Popmoney transfers from bank account to bank account. The convenience is that now you only need to know someone's email address or mobile phone number (which you probably already know) to send money. The recipient will be notified via the method you choose, and can decide where they want the money deposited. If you know the recipient's bank account information, you can direct money straight into an account

Below is a schedule of services and any fess as applicable to the transaction type selected by the User.

SEND MONEY

User Fee (3-day)           0.00

User Fee (next day)      1.50

REQUEST MONEY    

User Fee (3-day)           0.00

Other Fees  

Stop Payment User     40.00

E-Greeting User            0.00

Start enjoying the benefits of Mobile Banking and Popmoney, click here for an informative video

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