With a Community Bank Mastercard® Debit Card, you have access to your money through a world-wide network that accept Mastercard®.
The debit card enables you to make purchases anywhere Mastercard® is accepted, and deducts the amount spent from the money already in your Community Bank account.
There are no bills that come later for purchases made with your card, as you would receive with a credit card. You only need your PIN number to make a withdrawal, deposit, transfer or balance inquiry at an ATM, or to make a purchase at a POS (point-of-sale) terminal.
The security of your transaction account is one of our top priorities.
To combat Debit Card Fraud, Community Bank uses industry leading technology to help identify and prevent suspected fraudulent debit card activity. Occasionally it is necessary to block debit card transactions in other states, foreign countries, and at various merchant locations where fraudulent activity is prevalent. If you experience difficulty using your card for a signature based transaction, please try to use the PIN based debit option by using the keypad and entering your PIN number. In the event that we also blocked PIN transactions, we suggest that you be prepared with an alternative payment method.
We take these preventive actions very seriously in order to protect Community Bank account holder’s funds. We apologize for any inconvenience this may cause, but assure you that this action is taken to protect you and your account.
If you are planning to travel and anticipate using your Community Bank Debit Card, please let us know by calling 888-223-8099 Monday through Friday from 8:00 to 5:00pm or by contacting your local Community Bank office. We can put your card on a special status so your card use is not interrupted. Again, it is important you have an alternative method of payment when you travel (Travelers Checks, credit card) for emergency situations and that contact information is up to date and on file at the bank so that we may contact you when necessary.
To protect yourself, it is important that you manage all of your bank accounts on a regular basis including a review of your account activity for unusual transactions. Please notify us immediately if you suspect any fraudulent activity. Community Bank provides Internet Banking at no cost which allows real time monitoring of account transactions at your convenience. You can enroll in our secure online banking service at www.communitybank.tv or by visiting your local Community Bank office.
To report a lost or stolen Community Bank ATM or Debit MasterCard
Toll free numbers for ATM and Debit MasterCards:
During Business hours of 8:30am to 4:30pm:
After Business hours:
To Activate a New Debit MasterCard
When you use your debit card to prepay for fuel at a fueling station, an initial funds hold may be placed on a portion of the balance in your primary checking account.
This hold is required because it is uncertain to the fueling station operator of your fuel sales total when you begin your transaction.
The dollar amount of the funds hold and length of time the hold remains on your account may vary but is generally no more than $100.00 and for a period of up to 3 business days.
A hold on these funds means that we will not use those funds to pay checks that you have written or complete other debit card and electronic transactions that may be presented for payment during this time.
Community Bank is one of the regional banks that have joined together to form the FREEDOM ATM ALLIANCE.
The goal of the Alliance is to provide surcharge-free ATM alternatives to our customers. Banks entering the Alliance agree not to surcharge the customers of any other Alliance member at their ATMs.
With Community Bank as a FREEDOM ATM ALLIANCE member, you gain a surcharge-free ATM network! The Alliance reaches over 50 counties, extending north into New York, south into Maryland and west into Ohio, with a majority of the ATMs located in southwestern Pennsylvania.
Ask any Community Bank Customer Service Representative for a current listing of participating financial institutions in the Freedom Alliance or check out the network web site at www.freedomatm.com.
Please note: Other transaction fees for ATM usage may apply. Refer to the current schedule of fees.
Have banking at your fingertips - 24/7/365 - from anywhere you have internet access
Your screen shows a padlock or key to show you are in a secure session
Access ID and Private Password
Your personal information so only you can access your account
Encryption technology scrambles data traveling over the internet, making it indistinguishable to unauthorized viewers
A firewall guards the bank’s central computer, only authorized transactions pass through
If a business payee does not receive a payment made through Internet Bill Pay by the due date - Community Bank will reimburse you for any late payment fees or penalties you are charged. (for details and limitations see Terms & Conditions)
Community Bank’s Internet Banking and Internet Bill Pay allow you to access all of your bank accounts - FREE of Charge
ACCESS ID, PASSWORD
YOUR RIGHTS & RESPONSIBILITIES
You have certain rights and responsibilities related to your Access and Password.
Sending money to anyone is as easy as sending an email or text.
Popmoney is a new feature within Consumer Online Banking that lets you send and receive personal electronic payments to and from virtually anyone, using email and text messages.
• Pay your landlord, mechanic or babysitter
• Send a gift—you can even personalize your message!
• Donate to your favorite charity
• Send money to your son or daughter in college
• Pay back your friend the $10 you borrowed for lunch
How Popmoney Works
The money you send and receive using Popmoney transfers from bank account to bank account. The convenience is that now you only need to know someone's email address or mobile phone number (which you probably already know) to send money. The recipient will be notified via the method you choose, and can decide where they want the money deposited. If you know the recipient's bank account information, you can direct money straight into an account
Below is a schedule of services and any fess as applicable to the transaction type selected by the User.
User Fee (3-day) 0.00
User Fee (next day) 1.50
User Fee (3-day) 0.00
Stop Payment User 40.00
E-Greeting User 0.00